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PM AM CRM Benefits

For Sales Teams:
  1. Anytime, anywhere access to customer and contact data. Complete information about customer needs and buying behaviour – enables sales staff to offer precise solution as per need, up-sell and achieve customer engagement.
  2. Exhaustive reports provide complete understanding about leads, sales pipelines and opportunities – enables sales staff in channelizing their efforts in appropriate direction.
  3. Managers have more transparent overview of overall sales efforts and status – enables them to track goals, qualifying leads and opportunities, guide teams, take proactive steps, implement consistency and together achieve targets.
For Management and Business Owners:
  1. Get clear visibility about sales – anytime, anywhere – enables you to guide teams in taking informed decisions
  2. Accurate information about resource performance – enables you in optimized resource management.
For Marketing Teams:
  1. Precisely manage and track your marketing campaigns to know the effectiveness of each campaign
  2. Analyze marketing objectives and results vis-a-vis marketing activities and campaigns
  3. Get in-depth view of activities and results – enabling you to spend your marketing money and resources effectively.
For Customer Service Teams:
  1. Effectively and efficiently address customer queries and provide right solutions
  2. Offer personalized service to customers by accessing complete history and information about the customer which in turn helps you strengthen the relation
  3. With prompt notifications and automatic escalations, ensure top-class service to your customers
  4. Maintain transparency with customers by offering them anytime access to the status on various query resolution.

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Features and Benefits