* 1. What was the nature of your contact with the Burleson Police Department?
I called 911 for an emergency
I called the non-emergency line
A Police Officer/Dispatcher contacted me
A Detective contacted me
A Community Resource Officer contacted me
A School Resource Officer contacted me
I spoke with the property room / records staff
I was pulled over for a traffic violation
Other
Comments (If you have selected "Other" for Question 1 above)
* 2. When I contacted the Burleson Police Department, the call-taker was? 1 (one) least satisfied 5 (five) most satisfied. If you did not speak with a call taker, skip to question #4.
Not Applicable
1
2
3
4
5
Professional
Respectful
Knowledgeable
Courteous
Listened to my concerns
Communicated clearly
Call was promptly answered
3. Please let us know what you liked regarding your experience with the Burleson Police Department call-taker or how we can improve.
* 4. During your contact with the Burleson Police Officer, the officer was? 1 (one) least satisfied 5 (five) most satisfied.
Not Applicable
1
2
3
4
5
Professional
Respectful
Knowledgeable
Courteous
Listened to my concerns
Communicated clearly
Resolved the issue
Responded in a reasonable amount of time
5. Please let us know what you liked regarding your experience with the Burleson Police Officer(s) or how we can improve.
* 6. During your contact with the Burleson Police Detective, the detective was?
1 (one) least satisfied 5 (five) most satisfied. If you have not had contact with a Burleson Police Detective in the last twelve months mark Not Applicable
Not Applicable
1
2
3
4
5
Professional
Respectful
Knowledgeable
Courteous
Listen to my concerns
Communicated clearly
Kept you informed on your case
7. Please let us know what you liked regarding your experience with the Burleson Police Detective or how we can improve.
8. I feel safe in Burleson while:
1 (one) not safe 5 (five) extremely safe
1
2
3
4
5
Not Applicable
In my neighborhood
During the day time
During the night time
at Burleson events
shopping/dining
9. Please let us know about any concerns you have and how we can improve.
10. I would like to see more educational programs.
Yes
No
On bullying/cyber-bullying
Addressing safety for women
For parents on internet safety for children
On crime watch
11. What kind of community outreach programs would you like to see in Burleson?
* 12. How concerned are you about...1 (one) least concerned 5 (five) most concerned.
1
2
3
4
5
Property crimes in Burleson
School safety
Narcotics activity
Bullying in schools
Emergency preparedness
Traffic safety
Violent crimes in Burleson
13. Please let us know about any concerns you may have and how we can improve.
* 14. I have utilized the following sources:
Yes
No
Website (www.burlesontx.com/police)
City website
City Focus newsletter
E-Newsletter
Facebook -Burleson Police Department Texas-
Twitter - @BurlesonPolice
Community Resource Officer
School Resource Officer
Victims Assistance
* 15. My sources for information about the Burleson Police Department are: (Check all that apply)
Newspaper
Television
Facebook
Twitter
Website
Other
16. If you selected "Other" in the above question, please tell us what your other source of information is.
* 17. Overall, I was __________ with the Burleson Police Department's service:
Disatisfied
Somewhat Satisfied
Satisfied
Very Satisfied
18. Please describe what you like the most about the Burleson Police Department services and employees and/or how we can better serve our community in the future.
* 19. I am:
Male
Female
Do not wish to state
* 20. I am:
Under 20
20-30
30-40
40-50
50-60
60-70
Over 70
Do not wish to state
* 21. What is your ethnicity?
White
Black
Hispanic
Asian
Other
Do not wish to state
* 22. I am:
A Burleson resident
Just visiting Burleson
Just driving through Burleson
I work in Burleson
I do business in Burleson
* 23. I:
Own a home in Burleson
Rent a home in Burleson
Rent an apartment in Burleson
Own a business in Burleson
I work at a business in Burleson
I do business in Burleson
Other
24. Optional:
What is your name?
Contact number?
Email address?
Thank you for completing this survey. Your response is important to our department.
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